Privacy Policy
This privacy policy explains how information about you is collected and used when you access our website.
COLLECTION OF INFORMATION
We collect information you provide to us, such as your name, address, phone number, email address, payment information, and any other details you choose to provide. This information is used to contact you with order confirmations and to answer questions about your order. We also send you advertising by mail which may include free samples. Your personal information is never sold.
When you visit our website, cookies and other tracking technologies are used to collect information about you and your interaction with our website. This includes information about your browsing behavior, purchase behavior, and other interaction with our website. Usually, web browsers are set to accept cookies by default; however, you can change your browser settings to remove or reject cookies.
In addition to cookies set by Chick.com, third-party cookies may be set by service providers we use, such as Google, for purposes like bot detection and fraud prevention. See the Bot Detection & reCAPTCHA section below for more details.
Please be aware that cookies are required to browse and place an order on our website. Disabling cookies will prevent you from properly interacting with Chick.com.
BOT DETECTION & reCAPTCHA
We use Google reCAPTCHA on our website to help protect against bots, spam, and fraudulent activity. When you interact with our website, reCAPTCHA may automatically collect certain information, including:
- Your IP address
- Browser type and settings
- Device information
- Cookies placed by the reCAPTCHA service
- Data about how you interact with our pages, such as mouse movements, scrolling behavior, and keystrokes
This data is processed by Google on our behalf solely for the purpose of determining whether a visitor is a human or an automated bot. It is not used for personalized advertising or any other purpose. For more information about how Google handles data as a service provider, you may review Google's Cloud Data Processing Addendum.
USE OF INFORMATION
We do not sell your personal information to third parties, nor do we share it for purposes unrelated to the services described below.
- Process and ship orders
- Process payment transactions
- Investigate lost orders and send refunds
- Send Chick News email advertising to those who have opted in to our advertising
- Send advertising and samples by mail to U.S. customers who have ordered in the last 12 months
- Respond to your questions and provide customer service
- Protect our website from bots, spam, and fraudulent activity using Google reCAPTCHA
REQUEST TO HAVE YOUR INFORMATION DELETED
If you want to have your online account removed, please call us at 909-987-0771. Please note that we may retain certain information about you for legitimate business purposes or as required by law.
CONTACT US
If you have questions about this privacy policy or how your information is handled, please contact us at 909-987-0771.